Making a Reservation and Payments of your Deposit
1.- In order to make a reservation for a Tour & Trek with INTI SUN TREK , the client is required to make a US$200 deposit, The deposit can be sent through PayPal or VISA, which will incur a 6% PayPal or visa merchant fee paid by the traveller. All deposits are fully non-refundable and non-transferable.
2.- The reservation order becomes final on the date that INTI SUN TREK receives the client’s deposit. Upon receipt of the deposit, a compulsory contract is in place between the client and INTI SUN TREK
3.- All people named on the reservation order are committed to the contract with INTI SUN TREK . The person who signs the contract is regarded as having the permission of all persons whose names are on the reservation order and verifies that all these people are fully aware and accept the Terms and Conditions of INTI SUN TREK
Final Payment Terms
The remaining balance will be due in our office in Cusco at least 2 days before your tour start date. However, it can also be paid in advance through PayPal / VISA online, which will incur a 6% PayPal / VISA merchant fee paid by the traveler. In our office we accept both U.S. and Peruvian currency of any denomination. We do not accept any torn bills. If you are not arriving to Cusco 2 days before your tour begins, please arrange your payment with the Inti Sun team before your arrival.
Cancellation Policy for Treks & Tours
In the event that you need to cancel your trip, your tour deposit is non-refundable and non-transferable.
A notification of cancellation must be made in writing to email@example.com, cancellation fees will be assessed as outlined below under our cancellation policy.
- If you cancel eight weeks or more before the date of your departure: Cancellation fees are equal to the amount of your deposit.
- If for any reason any member of your group could not make the tour/trek, after having sent their deposit, and you had not send us a cancellation email. 100% of the cost of the tour / trek, must be paid by the rest of your group member in order to do the tour/trek.
- If you cancel eight weeks to 4 weeks before the date of your departure: 60 percent of the total tour or trek price is due.
- If you cancel four weeks to five days before the date of your departure: 80 percent of the total tour or trek price is due.
- If you cancel five days to 48 hours before the date of your departure: 90 percent of the total tour or trek price is due.
- If you cancel less than 48 hours before the date of your departure: 100 percent of the total tour or trek price is due.
- Cancellation of a trek during the trek is 100% non-refundable unless INTI SUN TREK is determined to be at fault.
In the exceptional case that you decide to head back once you have started the trail
We cannot reimburse any of your final payments. Unfortunately you will be responsible for all the extra expenses that occur during your transportation to the nearest town or Cusco for example food and transportation. If you want, you may join the group in Machupicchu for the walking tour and use all of the services onward. If so, we can help you buy a new train ticket to Aguas Calientes and bus ticket to Machu Pîcchu
Holiday or Election Increments
An extra charge of $35 USD per person is applicable for all treks (regardless of group / private option / size of group) starting on any of the following dates:
Christmas (Dec 22nd, 23rd, 24th, 25th)
New Year (Dec 29th, 30th, 31st, Jan 1st).
An extra charge is also applicable if a trek leaves during election days. ( Peruvians are fined if they do not vote)
We use the extra charge to pay staff a bonus for working during holidays or to pay fines for not voting.
Medical Releases and Insurance
We require health insurance for all participants and also medical releases for prospective guests over 60 years of age and for various conditions such as history of cardiovascular disease, chronic illness, and other health conditions and factors. Inform your guides if you take any medications or have chronic illness to prevent any accident or emergency. We recommend that you bring a first aid kit on the trail for yourself and other members of your group.
We strongly advise you to purchase travel insurance that covers accidents, medical expenses and emergency services, including rescue and air ambulance. We also recommend that it covers cancellations and loss of luggage. Please forward a copy/policy number to our offices upon booking a trek with us.
All briefings are done at our office at 6:00 PM the night before your trek. If you are unable to make this time, you need to coordinate another time with a member of the Inti Sun Trek office team. Briefings are approximately 30 -45 minutes long.
Before coming to the briefing please have a look our packing checklist in which you will find all of the things you will need to take for the trek or tour.
Strikes in Peru
A popular way for the people in Peru to communicate unhappiness with the government is to strike. This area sees quite a few strikes a year that can sometimes affect the logistics involved in our tours. Most strikes are well organized and planned in advance so the office will have at least a few hours to make arrangements if needed.
Changes for logistics
Often this involves leaving for your trek the night before. Please understand we will do everything we can to get you to and from the trail and will give you the information you need as soon as we have it. We will always get you to and from the trail very safely.
Right to Use Name and Likeness
I further grant INTI SUN TREK and its team the right to use my name, voice, likeness, and image, including photograph and electronic pictures or video showing or describing my participation in any INTI SUN TREK tour, trek or package, in any advertising of any type, without payment of any additional consideration.
I further waive any right I may have to review or approve the use of my name, voice, likeness or image.
INTI SUN TREK Team!