Terms and Conditions
When making a reservation with us, it is important to fully read and understand the following information:
We operate in regions where standards of accommodation, transport and services might not be to the standard you are used to in your home country. However, we strive with all due care and skill to provide the best services for our tourists possible.
Travelling in Peru requires flexibility, patience, open-mindedness, a good sense of humor, and understanding that changes may be made without notice due to circumstances beyond our control. By booking any of our tours you agree to any necessary changes that may be required.
In extreme cases such as riots, civil strife, terrorist activity, disease, disasters, adverse weather conditions, or fire, Inti Sun Trek will not accept any liability for these events and reserves the right to change, postpone, or even cancel the trip if necessary (this is the last option of course).
Travel Insurance: We strongly advise you to purchase travel insurance that covers accidents, medical expenses and emergency services, including rescue and air ambulance. We also recommend that it covers cancellations and loss of luggage. Please forward a copy/policy number to our offices upon booking a trek with us.
Risks: By booking any of our adventure trips (Inca Trail to Machu Picchu, Salkantay, Ausangate, Choquekirau, Lares treks, etc.) you assume the risks associated with them. For these Inti Sun Trek accepts no responsibility.
You must let us know when you book the trek if you have any medical conditions that could affect your ability to do the trek. This information will help us plan the trek for your safety.
Due to the nature of the remote geographic location of the trails and the lack of suitable nearby medical facilities along the trails, Inti Sun Trek will not accept any responsibility, either directly or indirectly, for any problems due to your special dietary requirements or medical condition. We suggest that you check with your doctor before booking the trek.
The deposit is non-refundable and non-transferable. After purchasing the ticket, we cannot change the date of trek departure or change the name or passport number on your Machu Picchu entrance ticket.
Cancellation Policy for all our tour/trek
Notification of cancellation must be made in writing to email@example.com If you wish to cancel within eight weeks of your tour start date, further payment is needed as follows:
1-If you cancel eight weeks or more days before departure: Cancellation fees equal the amount of your deposit.
2-Eight to four weeks before departure: 60 percent of the total tour price is due.
3-Four weeks to five days before departure: 80 percent of the total tour price is due.
4-Five days to 36 hours: 90 percent of the total tour price is due.
5-36 hours or less before departure: 100 percent of the total price is due.
We charge these fees because there are a great deal of expenses that Inti Sun Trek pays to set up these tours. Unfortunately, there are no exceptions. We would be happy to supply a letter for your insurance company to help recover some of the cost.